Myriad Care® > Tenant handbook

Tenant handbook

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Welcome to the Myriad Care Tenant Handbook. This section of our site includes important information on how to manage repairs in your home, how to be more involved in your service, details of your tenancy, your rights as a customer and more. Click through each tile to learn about different aspect of your time with us.

Repairs and maintenance

Myraid Care has a legal responsibility to ensure that your home is maintained to a decent standard.

Rent and service charge

Paying your rent and service charge is an important part of living at one of our properties. It means that we can provide you with a place to live, and if you are a supported customer, that you are able to stay with us to receive the support you need.

Rights and responsibilities

This page is designed to explain some of the rights and responsibilities that both you have as a customer and that Look Ahead Care and Support have as a landlord and support provider.

Get involved

We know our services are better when our customers work with us to deliver them. The benefits for you too can be endless.

Anti-social behaviour

Learn more about our approach to anti-social behaviour, how to report it, and what we’ll do to make sure you feel safe in your home.

Community and neighbourhoods

We are committed to supporting our customers to be good neighbours, to enjoy and be part of their local neighbourhoods and help resolve any issues that you may experience with your own neighbours and communities.

Complaints and feedback

We want to hear the views of customers about our services.

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 1

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 2

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 3

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 4

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 5

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 6

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 7

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 8

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 9

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 10

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 11

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 12

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 13

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 14

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 15

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 16

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 17

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 18

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 19

Myriad Customer

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4.5 out of 5 based on 33362 reviews. Showing our 4 and 5 stars reviews.