Myriad Care® > For families and carers

For families and carers

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Family members and carers play a hugely important role in the lives of many of the people we support.

How we support customers

You can be confident that your loved one will receive high quality support with us. All of our customers have a dedicated Support Worker who they will meet when they join one of our services. The Support Worker will work with each individual to create a support plan which outlines personal goals and how they will be achieved. We will also put them in touch with other organisations who can provide support.

Right from the beginning, we help prepare our customers for independent living and will do everything we can to support them every step of the way. We know that moving on can be an apprehensive time.

For more information on how your family member will be supported, visit the Your Myriad Care journey section or read about it from a parent’s point of view.

Find out about our service specialisms and our wealth of experience as a social care provider by visiting the Our services section.

How we will work with you

You might have navigated the health and social care system before arriving at Myriad Care and you may have an understanding of what has or hasn’t worked before.
That’s why, in line with each customer’s wishes and what’s appropriate for them, we will involve you as much as possible. With your input and contribution, we will be able to support each person better.

How you can give feedback
- Your feedback and input is invaluable in helping us shape the services we provide. This can be particularly important when we are working with individuals with high levels of need or disability. If you would like to give us feedback, make a complaint or pay us a compliment, you can do so on our Compliments and Complaints page.
- You can also get involved with our Families and Carers’ Forum . This group meets four times a year and helps us to ensure we are delivering the best possible services for customers with learning disabilities. This is an informal space which brings people together with a joint goal of helping us provide excellent services.
Useful resources
- Carers UK and Carers Trust are national charities supporting carers across the UK.
- Mind, the mental health charity, provide emotional and practical support about coping as a carer
- Adfam provide information, local support groups and helplines for anyone affected by someone else’s substance use. Their guide for carers is a good starting point.

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Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

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Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

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Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

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Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 5

Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

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Myriad Customer

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 7

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Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

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Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

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Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

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Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

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Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

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Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

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Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

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Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

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Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

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Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

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Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

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Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

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