Job

Providing high-quality and compassionate specialist health and social care for a range of people.

Senior Healthcare Support Workers help registered practitioners deliver healthcare services to people.

As an experienced support worker, they will carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of a registered healthcare practitioner. They will provide high quality, compassionate healthcare, following standards, policies and protocols and always acting within the limits of their competence.

They could work in a range of services e.g. hospital, community, health or daycare unit, birth centre or midwifery led unit, someone’s home, operating theatre, nursing or care home, assessment centre, hospice, school, prison, GP surgery, charity or voluntary organisation; working in partnership with individuals, families, carers and other service providers.

Duties are delegated in line with care plans. Not all duties are routine and they will need to use their knowledge, experience and understanding to make decisions.

The role requires some experience
in healthcare so they are able to demonstrate best practice and act as a role model. Apprentices in this role may supervise or guide less experienced staff in the team. They will follow the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers.

Roles include:

• adult nursing support

• maternity support

• theatre support

• mental health support

• children and young people support

• Allied Health Profession - therapy support

Next steps

Apprentices may be able to work towards an Assistant Practitioner or Nursing Associate post, or providing they meet the entry requirements, apply to university to become a registered healthcare practitioner.

Programme duration

Typically 18-24 months.

Entry requirements

Grades 9–4 (A*–C), including English Language and maths - one of English Language or maths must be grade 9–4 (A*–C).

Functional Skills Level 1 can be used
as equivalent to GCSE grade 3 (D) and Functional Skills Level 2 can be used as equivalent to GCSE grade 4 (C) or above.

Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

Level 3 Diploma in Healthcare Support prior to taking the end-point assessment.

Industry specific requirement

The apprentice must complete an induction which meets the 15 standards as set out in the Care Certificate.

Providing high-quality and compassionate health and social care for a wide range of people.

Healthcare support workers (HCSWs) work as part of a team providing high quality and compassionate care to individuals. They will carry out well defined routine clinical duties like monitoring an individual’s conditions (by checking things like blood pressure, temperature or weight), checking on their overall progress, comfort and wellbeing.

Depending on the employment setting, they may also help those in their care to eat, drink, wash, dress or go to the toilet. They will prepare individuals

for healthcare activities carried out by other members of the healthcare team, looking after them before, during and/ or after those activities in line with their care plan. They will also carry out non-clinical duties and, depending on the setting, this could include things like keeping records, making beds, tidying up your work area, returning or cleaning the equipment used during a clinical activity.

Healthcare apprentices will be able to address straightforward problems in their day to day work, reporting concerns and changes to the appropriate person in a timely manner. HCSWs work in a range of healthcare settings and their team may include workers from both health and social care. They will report to a registered healthcare practitioner who will directly or indirectly supervise work.

Responsibilities and duties of the role:

HCSWs will be able to work effectively as part of a team. They will work within agreed ways of working, following
the relevant standards, policies and protocols used in your workplace including the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England. Apprentices will be supported to achieve the Care Certificate which forms part of their induction and covers the fundamental skills needed to provide quality care.

Programme duration

15-18 months.

Entry requirements

Grades 9–3 (A*–D), including English Language and maths - one of English Language or maths must be grade 9–3 (A*–D).

Functional Skills Level 1 can be used
as equivalent to GCSE grade 3 (D) and Functional Skills Level 2 can be used as equivalent to GCSE grade 4 (C) or above.

Apprentices without Level 1 English and maths will need to achieve this level prior to taking the end-point assessment.

Leading frontline care for vulnerable adults within their own homes, day care centres, residential and nursing homes and other healthcare settings.

As a Lead Adult Care Worker you
will make a positive difference to someone’s life when they are faced with physical, practical, social, emotional
or intellectual challenges. You will
be expected to exercise judgement
and take appropriate action to
support individuals to maintain their independence, dignity and control.

By providing leadership, guidance
and direction at the frontline of care delivery, you will be instrumental in improving the health and wellbeing
of those receiving care and support. Lead Adult Care Workers will in
some circumstances have delegated responsibility for the standard of care provided and may supervise the work of other care workers.

This exercising of autonomy and accountability means leading and supporting others to comply with expected standards and behaviours. Adult Care Workers have responsibility for providing supervision, frontline leadership, guidance and direction

for others, or working autonomously, exercising judgement and accountability.

Typical roles include:

• Care Officer
• Care Supervisor
• Senior Care Worker
• Supervising Care Worker
• Senior Support Worker
• Relief Team Leader
• Social Work Assistant
• Social Services Officer
• Outreach Development Worker
• Community Support Worker
• Community Outreach Worker
• Community Development Worker • Family Support Worker
• Personal Assistant

These could all specialise in a variety
of areas such as learning disability, mental health, drug and alcohol misuse, homecare, dementia and end-of-life care.

Lead Adult Care Workers may work
in residential or nursing homes, domiciliary care, day centres or some clinical healthcare settings. This apprenticeship also covers the role of Lead Personal Assistant who can work at this senior level but may only work directly for one individual who needs support, usually within their own home.

Programme duration

Typically 18 months.

Entry requirements

Grades 9–4 (A*–C), including English Language and maths - one of English Language or maths must be grade 9–4 (A*–C).

Functional Skills Level 1 can be used
as equivalent to GCSE grade 3 (D) and Functional Skills Level 2 can be used as equivalent to GCSE grade 4 (C) or above.

Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

Providing frontline care for vulnerable adults within their own homes, day care centres, residential and nursing homes and other healthcare settings.

Adult Care Workers are the frontline staff who help adults with care and support needs to achieve their personal goals, and live as independently and safely as possible, enabling them to have control and choice in their lives.

Career roles might include:

• Care Assistant
• Care Worker 
• Support Worker 
• Personal Assistant 
• Relief Team Worker 
• Support Worker 
• Key Worker
• Home Care Support Worker 
• Substance Misuse Worker 
• Learning Disability Support Worker 
• Mental Health Support Worker 
• Mental Health Outreach Worker 
• Re-Enablement Worker

To work in care is to make a positive difference to someone’s life when they are faced with physical, practical, social, emotional or intellectual challenges. Adult Care Workers need to have the right values and behaviours developing competences and skills to provide high quality compassionate care and support.

They are the frontline staff who help adults with care and support needs, enabling them to have control and choice in their lives which is at the heart of person centred care.

Adult Care Workers may work in residential or nursing homes, domiciliary care, day centres, a person’s own home or in some clinical healthcare settings.

Personal Assistants do the same job as an Adult Care Worker and work directly for one individual usually, within their own home. Supporting and enabling people to live a more independent and fulfilling life is a rewarding and worthwhile job that provides excellent career opportunities.

Programme duration

15-18 months.

Entry requirements

Grades 9–3 (A*–D), including English Language and maths - one of English Language or maths must be grade 9–3 (A*–D).

Functional Skills Level 1 can be used as equivalent to GCSE grade 3 (D) and Functional Skills Level 2 can be used as equivalent to GCSE grade 4 (C) or above.

Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

Job overview

We are recruiting for talented, ambitious and caring staff to help deliver a major new pan-London service supporting people with personality disorders to resettle in the community and lead happy, healthy lives, free from crime.

As part of the Offender Personality Disorder (OPD) pathway, SIG Penrose will be providing supported accommodation for 12 men and 4 women across three residential sites in Lambeth, Lewisham and Redbridge. Working in partnership with NHS England and HMPPS and receiving referrals from the National Probation Service, we will support men and women in the pathway being released from prison, secure healthcare settings or moving on from Approved Premises. Our 24-hour service will provide far more than a roof over people’s heads; it will offer a base for a range of 1-1 and group interventions, delivered by our teams and by external partners, that will equip residents with the skills and confidence to move on safely into independent living.

This role will be based in our Women's service in Lambeth, the post holder will work as an vital member of the Offender Personality Disorder Housing and Support Service. Working in collaboration with the National Probation Service and other partners within the Offender Personality Disorder (OPD) Pathway, you will support adult females who have recently been released from prison, secure health settings or who are moving on from Approved Premises.

This is an exciting opportunity to make a real difference supporting some of the most complex people in the criminal justice system and helping make communities safer. We are looking for experienced staff who have the skills and ability to support and engage residents with a non-judgemental attitude within an enabling environment.

Key Responsibilities:

• To be creative in involving the service users in meetings which ensures they remain at the centre of the discussion and make choices and decisions.
• To support service users to achieve their goals, in line with their support plan.
• As part of service users support plan, to liaise with external professionals, e.g. GP’s, probation officer, Care Coordinators etc.
• Understanding of Risk Management within a Criminal Justice environment
• Facilitate and or support group sessions
• Ensure there is genuine engagement with the service users using appropriate methodologies and interventions
• Provide / arrange for various advice, advocacy and or information to service users in relation to physical health matters, substance misuse welfare benefits, education, employment and training, life skills and any other identified support needs.
• To positively respond to service users who may need assistance, seeking the support of the appropriate manager if necessary, in emergencies.
• Assist the staff team in managing security and safety, health & safety, maintenance, rent/charges collection, arrears and void control.
• Assist service users with arrangements for moving into the property, ensuring benefits are applied for, utilities connected, maintenance problems resolved, and that the property is properly furnished.
• Liaison with Agencies and Local Community
• Ensure timely information sharing with Offender Managers and other key stakeholders to support robust risk management and positive resettlement outcomes

Experience Required:

• A degree in psychology or equivalent / NVQ / Diploma level 3 in Health & Social Care / Community Justice or professional equivalent
• A good working understanding of personality disorders and models of treatment intervention especially when working with vulnerable individuals
• Experience in risk assessment and risk management
• Experience of working with vulnerable individuals who may have mental health issues / substance misuse / challenging chaotic behaviours
• Experience of successful reintegration of service users into the community
• Understanding and practical application of key legislation regarding social care, housing, criminal justice and mental health

Because of the nature of the duties of this post, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of that Act.

Job overview

We are currently recruiting for talented, ambitious and caring staff to help deliver a major new pan-London service supporting people with personality disorders to resettle in the community and lead happy, healthy lives, free from crime.

As part of the Offender Personality Disorder (OPD) pathway, Penrose will be providing supported accommodation for 12 men and 4 women across three residential sites in Lambeth, Lewisham and Redbridge. Working in partnership with NHS England and HMPPS and receiving referrals from the National Probation Service, we will support men and women in the pathway being released from prison, secure healthcare settings or moving on from Approved Premises. Our 24-hour service will provide far more than a roof over people’s heads; it will offer a base for a range of 1-1 and group interventions, delivered by our teams and by external partners, that will equip residents with the skills and confidence to move on safely into independent living.

The Night Engagement Worker role will be based in our Women's service in Lambeth, The post holder will work as an vital member of the Offender Personality Disorder Housing and Support Service. Working in collaboration with the National Probation Service and other partners within the Offender Personality Disorder (OPD) Pathway, you will support adult females who have recently been released from prison, secure health settings or who are moving on from Approved Premises.

This is an exciting opportunity to make a real difference supporting some of the most complex people in the criminal justice system and helping make communities safer. We are looking for experienced staff who have the skills and ability to support and engage residents with a non-judgemental attitude within an enabling environment.

Key Responsibilities:

• To be creative in involving the service users in meetings which ensures they remain at the centre of the discussion and make choices and decisions.
• To support service users to achieve their goals, in line with their support plan.
• As part of service users support plan, to liaise with external professionals, e.g. GP’s, probation officer, Care Coordinators etc.
• Understanding of Risk Management within a Criminal Justice environment
• Facilitate and or support group sessions
• Ensure there is genuine engagement with the service users using appropriate methodologies and interventions
• Provide / arrange for various advice, advocacy and or information to service users in relation to physical health matters, substance misuse welfare benefits, education, employment and training, life skills and any other identified support needs.
• To positively respond to service users who may need assistance, seeking the support of the appropriate manager if necessary, in emergencies.
• Assist the staff team in managing security and safety, health & safety, maintenance, rent/charges collection, arrears and void control.
• Assist service users with arrangements for moving into the property, ensuring benefits are applied for, utilities connected, maintenance problems resolved, and that the property is properly furnished.
• Liaison with Agencies and Local Community
• Ensure timely information sharing with Offender Managers and other key stakeholders to support robust risk management and positive resettlement outcomes

Experience Required:

• A degree in psychology or equivalent / NVQ / Diploma level 3 in Health & Social Care / Community Justice or professional equivalent
• A good working understanding of personality disorders and models of treatment intervention especially when working with vulnerable individuals
• Experience in risk assessment and risk management
• Experience of working with vulnerable individuals who may have mental health issues / substance misuse / challenging chaotic behaviours
• Experience of successful reintegration of service users into the community
• Understanding and practical application of key legislation regarding social care, housing, criminal justice and mental health

Because of the nature of the duties of this post, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of that Act.

Job overview

We are currently recruiting for experienced and committed Waking Night Support Workers to join our care and support rehabilitation services based in and around Lambeth, London, supporting adults with complex mental health needs. The Focus Project is a 24-hour supported service for vulnerable male adults with a mental health diagnosis and forensic history, who require a high level of support and close monitoring to reduce the factors that may have led to their previous mental health deterioration and offending behaviour.

As a Night Support Worker your role is to support service users to achieve their personal goals and positive outcomes, by providing a supportive, responsive and effective waking night service to service users ensuring that they remain safe, well and supported. You will work with service users towards their recovery by encouraging them to stay safe and supporting them to develop healthy routines, while being required to provide cover to the project at night, ensuring the safety of all residents and the building.

Drawing on your knowledge of recovery focused support, you will have direct experience of working with adults who are vulnerable and have multiple and complex needs within a supported accommodation setting or similar. You may have experience of managing complex cases and challenging behaviour. As part of this role, you must be willing to work flexibly, which includes weekday hours, evenings and weekend working, therefore if you are passionate about improving the lives of people with severe and enduring mental illness, then this could be the perfect role for you!

Key Responsibilities:

• Implement the service’s policies and procedures in order to deliver the overall operational programme using a recovery focused approach
• Assist service users to develop a healthy and regular bedtime routine and support those in crisis appropriately in order to enable them to cope
• Co-key-work service users and feed into the development of their risk assessments and recovery plans
• Responsible for the maintenance of a healthy, safe and effective environment, including the security of the building, fabric and grounds
• Maintain a standard of service as required by the Commissioners and Equinox in order to deliver a safe and effective service and contribute to the achievement of excellent outcomes as defined Southwark Clinical Commissioning Group in all  aspects of service delivery

Experience Required:

• Experience of working with vulnerable individuals who may have mental health issues / substance misuse / challenging chaotic behaviours
• Delivering a recovery focused service to service users with mental health support needs, including complex needs
• On the job experience of drafting and agreeing support plans and providing appropriate interventions for service user
• Excellent understanding of the housing and social needs of vulnerable individuals
• Clear evidence and experience of successful reintegration of clients into the community
• Understanding and practical application of key legislation regarding social care, housing, criminal justice and mental health
• Excellent and proven ability to form effective positive and motivational relationships
• Ability to maintain accurate records and write clear reports using bespoke software and branded packages
• ICT competency and familiarity of  case management systems

Job overview

We are currently recruiting for experienced and committed Mental Health Recovery Workers to join our care and support rehabilitation services based in and around Lambeth, London, supporting adults with complex mental health needs. The Focus Project is a 24-hour supported service for vulnerable male adults with a mental health diagnosis and forensic history, who require a high level of support and close monitoring to reduce the factors that may have led to their previous mental health deterioration and offending behaviour.

As a Recovery Worker your role is to provide a supportive, responsive and effective service in order to rehabilitate and reintegrate service users back into the community and provide pathways, support and appropriate interventions that will enable successful resettlement. Taking a holistic and person-centred approach, you will work to support individuals to identify their strengths, set goals, develop coping mechanisms and support motivation to improve their mental health and well-being.

To be successful in this role, you will have great communication and engagement skills, with the maturity to work within a framework of recovery, building confidence, self-esteem, hope and positive coping skills. You will be someone who shares our values and be committed to achieving great outcomes for our service users.

You will required to work 37.5 hours per week, in a shift pattern including weekends, bank holidays, so you’ll need to be flexible with the hours you are able to work.

Key Responsibilities:

• Plan and co-ordinate individual recovery and resettlement packages for the Service User liaising with the appropriate agencies and care professionals to ensure successful delivery of the plans.
• Act as the Key worker and Link Worker to named service users as designated by your line-manager
• Liaise with referral agencies and ensuring that vacancies are filled within an appropriate time scales and in-line with Penrose’s Referral Policy and void targets are met.
• Ensure that service users are aware of their rights and responsibilities regarding welfare and benefits.
• Constantly ensure there is genuine engagement with the Service users using appropriate methodologies and inventions to encourage and support their engagement and progress towards greater independence and community integration.
• Encourage service users to participate in the running and development of Service / Social Enterprise initiatives, training interventions, volunteering or work experience within the wider organisation

Experience Required:

• Psychology Degree / NVQ / Diploma Level 3 in Health & Social Care / Community Justice or professional equivalent
• Experience of working with ex-offenders with mental health issues
• Experience of drafting and agreeing support plans and providing appropriate interventions for service user
• Clear evidence and experience of successful reintegration of service users into the community
• Direct experience and understanding of providing key working and support or care planning
• Understanding and practical application of key legislation regarding social care, housing, criminal justice and mental health
• Excellent and proven ability to form effective positive and motivational relationships
• Strong communication skills both written and oral with both internally and externally

Job overview

We have an exciting opportunity for an innovative and motivated Clinical Psychologist to work in our forensic mental health step-down services across four sites within the London Borough of Croydon, as part of an integrated multi-disciplinary team. The aim of the service is to provide staged (High/Medium/Low) accommodation-based support to people referred by South London and Maudsley Trust (SLaM) that will allow them to address their complex support needs and prepare for independent living whilst also managing the risk individuals may pose to the community.

The Clinical Psychologist will be responsible for providing clinical psychology services to improve short and long-term outcomes for service users experiencing complex mental health problems. This will include providing highly specialist psychological assessment and effective evidence based interventions, including neuropsychological assessment, formulate and care planning where appropriate. Working closely with staff and service users, you will develop bespoke interventions for individuals, undertake risk assessment and management; providing advice, guidance and consultation on psychological care to colleagues from other disciplines. You will also work collaboratively with clinicians from the SLaM Forensic Team to ensure appropriate risk measures are in place through structured engagements and communications.

Passionate about people, you will have a strong commitment to recovery, multi-disciplinary working, service user involvement, and working with people who are cautious about engaging with mental health services.

Key Responsibilities:

• Provide highly specialist psychological assessment of clients with highly complex conditions based on the appropriate use, interpretation and integration of data from a variety of sources, which may include neuropsychological testing.
• Responsible for recognising the potential for or signs of client harm, abuse or neglect, including poor clinical practice, reporting all such concerns and taking all reasonable steps to protect the client.
• Undertake risk assessment and risk management for individual clients and provides specialist advice to other professionals on psychological aspects of risk assessment and risk management.
• Formulate plans for highly specialist psychological therapy and/or management of clients’ mental health conditions based upon an appropriate conceptual framework and evidence-based practice.
• Implement a range of highly specialist psychological therapies for individual clients, carers, families and groups, adjusting and refining psychological formulations as required.
• Undertake highly skilled evaluations and makes decisions about treatment options.
• Facilitate decision-making by planning and mapping processes/interventions with members of the team to determine the most appropriate treatment modality or service for clients.
• To liaise with other professionals working within NHS, Social Inclusion and Health and the voluntary sector on matters relating to client care that have implications for the service.

Experience Required:

• HCPC registration as an Applied Psychologist
• Post-graduate doctoral level training in applied Psychology (or its equivalent) as accredited by the BPS including models of psychopathology, clinical psychometrics and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology
• Proven experience as a qualified applied psychologist within the designated service including a wide variety of client groups, across the whole life course and a range of clinical severity across a range of care settings.
• Trained in clinical supervision and the supervision of doctoral trainees
• Exercising full clinical responsibility for clients’ psychological care as a care coordinator within the context of a multidisciplinary team
• Knowledge of relevant legislation in relation to the client group and mental health
• Able to engage with vulnerable people and work effectively in highly distressing and challenging circumstances
• Provide effective teaching, training, consultancy and clinical supervision/reflective practice
• Ability to communicate highly complex and highly sensitive information effectively, to a wide range of people

Job overview

An exciting opportunity has arisen for a highly motivated Recovery Worker to join us in supporting service users to achieve their personal goals and positive outcomes by offering a flexible, recovery focused accommodation service for single homeless people with multiple and complex needs who have experienced complex trauma.

Based in Hammersmith & Fulham, you will work across two residential sites supporting both men and women and be responsible for providing high quality support services. As a Recovery Worker, you will work directly with our service users, delivering bespoke person centred support plans in order to assist them to move on to appropriate housing options.

Key Responsibilities:

• Provide key work and co-produced support planning for Service Users, with relevant interventions such as life skills support, to help successful recovery in line with Service Users’ personal goals
• Encourage Service Users to develop social networks and undertake meaningful activities to assist them to develop positive coping mechanisms and reintegrate into the wider community
• Explore resettlement options for Service Users and assist them to move on successfully to appropriate housing options
• Liaise with relevant and appropriate agencies and services to provide information, advice, support and treatment where necessary in relation to physical and mental health, substance misuse, education, employment and training, life skills and any other identified support needs
• Encourage and support Service Users to participate in the running and development of the service and activities/interventions that support self-management and independent living

Experience Required:

• Direct experience of working in reintegration and rehabilitation services or similar services with a recovery focus
• Experience of recovery focused key working, support planning, needs and risk assessment
• An understanding of the needs of vulnerable people who may also have mental health, offending or substance misuse problems
• Ability to build effective working relationships across multiple teams both inside and outside the organisation. Be able to sustain these through sometimes complex situations
• Good problem solver and willingness to demonstrate flexibility
• Well-developed organisational skills and the ability to see the bigger picture
• Forward-thinker interested in continual improvement

Job overview

We are looking to recruit a dedicated and proactive part time Cleaner to join our services in Luton, Bedfordshire. The Cleaner will carry out a range of cleaning activities in order to provide a clean, hygienic and welcoming environment in line with specified cleaning standards. As part of the role, duties will include dusting, vacuuming, emptying bins and other general cleaning duties including replenishing consumables.

This role is flexible in terms of shift pattern with hours between 10am - 6pm across Monday to Friday to be negotiated.

Key Responsibilities:

• To maintain high standards of cleanliness and tidiness throughout areas of responsibility
• Understanding and adhere to Health and Safety requirements
• Taking stock of cleaning products and storing in a safe way
• Report any maintenance issues within a timely manner
• Attending relevant training where required

Experience Required:

• Ability to work independently with minimal supervision and use initiative, while being part of a team
• Knowledge of Health and Safety standards and the ability to handle cleaning chemicals safely
• Reliable and responsible with a flexible approach to work
• Ability to multitask and maintain schedule
• Good attention to detail
• Excellent time management skills
• Good verbal and written communication skills

Job overview

We are currently recruiting an experienced and dedicated individual to join us on a fixed term period of up to 12 months, in managing a 36 bed residential based service, across our 4 sites in Brent, Greater London as a Service Manager. The service currently offers recovery focused support to men and women with long term mental health difficulties, with the aim of supporting service users to increase their independence and move them on into lower support accommodation.

As the Service Manager, you will be responsible for delivering the highest standards of service quality, performance and improvements across the service through excellent leadership. You will work in conjunction with mental health services, other partner agencies and carers to improve living skills, increase social inclusion, and help individuals understand and manage their mental health in order to improve their quality of life.

To be successful in this role, you will have a background in mental health, complex needs, homelessness and/or substance misuse provision and have similar service experience at managerial level. With a robust history of implementing, improving standards and steering change, you will be committed to creating an inclusive environment, which celebrates difference and allows our staff and service users to flourish.

This is a unique opportunity for an innovative Service Manager to take the lead in developing the service and supporting its staff and service users to achieve a high rate of positive outcomes. If you are passionate about supporting the people we work with and the belief that everyone can turn their life around regardless of past or present circumstances, then we want to hear from you!

Experience Required:

• NVQ / Diploma Level 4 in Management / Health & Social Care / Mental Health or professional equivalent
• Direct experience of working in reintegration and rehabilitation services or similar services
• Operational management experience with the ability to work under challenging circumstances
• A good understanding of the needs of vulnerable people who may also have mental health, offending or substance misuse problems
• Proven ability to provide clear leadership and management to a team
• Experience of providing commercial viable services and interventions to target client groups
• A good understanding of the principles of staff development and management, e.g.supervision, appraisal & training
• Knowledge and practical application of key legislation – mental health, criminal justice, social care and housing etc
• Ability to influence and form strong relationships with commissioning bodies and professional agencies

Job overview

An exciting part-time opportunity has arisen for motivated and proactive Personal Health and Well-being Practioners to join our Aspinden Care Home based in Bermondsey, London to provide a responsive and enabling service for people with complex needs, by offering practical-based support for people with substance misuse issues and mental ill health. Aspinden Care Home is a CQC registered home that provides personal care and support, specialising in supporting people with complex needs including: Alcohol Misuse, Challenging Behaviour, Mental Health and Physical Disability.

Our Health and Well-being Practitioners are responsible for planning and participating in meaningful activities with service users to promote their health and well-being, engagement levels and helping them to live happier, healthier lives. From developing personal care plans to being involved in both the personal and physical care needs, you will ensure the service offered promotes the rights of individual services users and provides support in a way which preserves the dignity, choice, privacy, independence, fulfilment and personal goals of the services user and his/her significant others.

To succeed in this role, you will need to be attentive and compassionate, while being able to work proactively with challenging behaviour. You will posses great communication and engagement skills, while being sensitive towards the needs of our service users and be someone who shares our values and commitment to achieving positive outcomes.

Key Responsibilities:

• Develop Personal Care Plans, Recovery Star Plans and Risk Assessments for service users.
• Provide person centred practical and emotional support, and practical therapeutic interventions for service users.
• Enable service users by assisting them with daily living tasks such as preparing meals, doing laundry, undertaking household tasks, personal hygiene etc.and undertake these tasks on behalf of Individuals as required.
• Recognise changes in health and well-being that have an impact on service users care, working closely with the Nurse to ensure a swift response.
• Provide life skills training and support.
• Encourage service users to make choices about their care and support and ensure that these are communicated to Recovery coordinators, care managers and others involved in the care of the service users.
• Support service users to engage socially with others both externally and within the service, with carers and significant others and with professionals.

Experience Required:

• NVQ/QCF or equivalent experience.
• Experience of providing responsive personal care and support to individuals with complex needs.
• Experience of monitoring/supporting service users taking medication.
• Experience of recovery focused service provision both in substance misuse and mental health.
• Knowledge and understanding of creating and implementing personal care plans, risk assessments and recovery star plans. Encouraging service users to minimise risk to self and other.
• Knowledge and ability to supporting individuals to take part in daily living activities and tasks within the centre and community.

Job overview

We are urgently recruiting for flexible support staff to help us continue to deliver high quality services to vulnerable people in the community. We have a variety of shifts available from mornings, days, nights and weekends.

Our Bank Recovery Workers provide practical support to service users and be responsible for supporting service users to achieve their goals set in their recovery plan. They work intensively with service users when they are able to work towards recovery and coordinate pathways to more appropriate accommodation.

Passionate about people and enhancing the health and well-being of our service users, ideally you will have experience working with service users promoting diversity, dignity and equality. We need you to have a caring nature, a positive attitude and are prepared to work across our organisation in different locations.

Skills Required:

• QCF qualification or equivalent or will to work towards this
• Willingness to learn about the principles of Key working, support planning, and risk assessment
• Basic Understanding of mental health issues and Care Program Approach.
• Willingness to learn about recovery focused service provision / person centred approach for people with mental issues.
• An understanding of Personalisation
• Understanding of the connection between substance misuse and mental health
• Understanding of the importance to support Service Users with their Medication and to move towards self-medication.
• Willingness to learn about regulatory frameworks for social care.
• Basic report writing,
• Good literacy and ICT skills

We are able to interview you by video and our on boarding processes will be streamlined to get you working with us as quickly as possible.