Volunteering

Informally:

There will always be a staff member available during their time volunteering to discuss any immediate issues and help resolve problems.

Our comprehensive learning and development programme offer an abundance of ongoing training opportunities, allowing you to continually advance, improve and document your professional skills.

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Our volunteers have a unique view on how we work, and it is important that they can express this and feed it into our decision-making. We ensure that volunteers can discuss any issues relating to their volunteering and to provide feedback on how they are doing.

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Volunteers at Myriad Care have full access to the training and development opportunities that form our Workforce Development Strategy. All volunteers have access to our independent Employee Assistance Programme which provides advice and support 24 hours a day 365 days a year. We also have a suite of volunteer-specific policies and procedures.

Formally:

During the induction period, volunteers meet with their supervisor weekly for the first six weeks to discuss their progress and any difficulties they are experiencing. After six weeks, the meeting frequency reduces to bi-monthly. In addition to this, all volunteers have a bi-annual review to allow them to reflect on the previous six months and plan for the forthcoming six. Training needs are also reviewed during these meetings.

Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!

Customer 1

Myriad Customer