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Getting to know us
People are put in touch with our services by different organisations – this is known as the referral process. You will often be referred to us by your local council or health trust. When you have been referred, we will try to meet you, usually at the service.
Meeting with you before you join us will give you a chance to talk to our staff about your needs and what you want to achieve while you are with us. It also gives us the chance to make sure that our service is the right place to offer you the support you need. This is known as an assessment.
As part of the assessment, you will have the chance to meet with Myriad Care staff, as well as other people that may already be involved in your support – for example, your Care Coordinator, Social Worker or someone from your Leaving Care or Outreach Team. Sometimes these meetings can also include other people that are important to you – for example, a family member if you are happy for them to be involved.
Visiting your service
If you are moving into a service, you may have the chance to spend time there beforehand, possibly even spending a night there, especially if you are coming to us after a long time in hospital or a care home for example. This is a chance to get an idea of what it may be like to live there.
Sometimes we are not always able to meet every person before they come to our services. Don’t worry, we’ll talk to you about this if this is the case for you. When you do join the service we will spend time with you, getting to know you and talking about how we are going to work together to provide the support you need.
- Your support
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 1
Myriad Customer
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 2
Myriad Customer
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 3
Myriad Customer
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 4
Myriad Customer
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 5
Myriad Customer
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 6
Myriad Customer
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 7
Myriad Customer
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 8
Myriad Customer
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 9
Myriad Customer
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 10
Myriad Customer
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 11
Myriad Customer
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 12
Myriad Customer
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 13
Myriad Customer
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 14
Myriad Customer
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 15
Myriad Customer
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 16
Myriad Customer
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 17
Myriad Customer
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 18
Myriad Customer
Excellent Customer Service. Spoke with a live and well-informed customer service representative. All my questions were answered. Getting a live expert on the phone is the only way to provide quality customer service. Thank you!
Customer 19
Myriad Customer










