Before joining Myriad care

We have worked with both our staff and our customers to give you some guidance about what you can expect when you join our services.

We understand you might feel a bit unsure or apprehensive about joining one of our services, especially if you haven’t received support before.

We provide over 100 services; they are all different and each and every person we work with is unique. This means everyone’s time and experience with Myriad Care will be different, so in this section, we will try to provide you with general guidance about what you might expect. We will also let you know where you can find out more specific information.

  • Getting to know us

    People are put in touch with our services by different organisations – this is known as the referral process. You will often be referred to us by your local council or health trust. When you have been referred, we will try to meet you, usually at the service.

    Meeting with you before you join us will give you a chance to talk to our staff about your needs and what you want to achieve while you are with us. It also gives us the chance to make sure that our service is the right place to offer you the support you need. This is known as an assessment.

    As part of the assessment, you will have the chance to meet with Myriad Care staff, as well as other people that may already be involved in your support – for example, your Care Coordinator, Social Worker or someone from your Leaving Care or Outreach Team. Sometimes these meetings can also include other people that are important to you – for example, a family member if you are happy for them to be involved.

    Visiting your service

    If you are moving into a service, you may have the chance to spend time there beforehand, possibly even spending a night there, especially if you are coming to us after a long time in hospital or a care home for example. This is a chance to get an idea of what it may be like to live there.

    Sometimes we are not always able to meet every person before they come to our services. Don’t worry, we’ll talk to you about this if this is the case for you. When you do join the service we will spend time with you, getting to know you and talking about how we are going to work together to provide the support you need.

Joining Myriad care

You’re now a Myriad Care customer – either living in one of our services or receiving support at home. This page is about giving you some information about what you can expect at this time.

Now that you have settled into your service and are beginning to make progress with your support plan, you might want to start looking at what else Myriad Care has to offer.

From your first day with us, we will start working with you to prepare you for more independent living. A big part of this is about you where you will move on to after your time with us.

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