Joining Myriad Care

If you are joining one of our floating support services, our staff will be visiting you for support sessions. These sessions can take place in your home or somewhere else in your local area where you feel comfortable –for example, a local café.

As well as where you meet, your Support Worker will also agree with you how often you will meet. This will depend on what you need and want to achieve. This isn’t set in stone and may go up or down as your needs change. Your Support Worker will also let you know how to get in touch with them if you need some extra support in between your meetings.

We will support you in the areas you need and that are important to you. Often in floating support, this will be about helping you to maintain your tenancy. This may include things like help with benefits and budgeting, managing your home and getting out and involved in your local area. We will also put you in touch with other organisations or groups near where you live that can help you in particular areas.

Keeping you safe

One of the first things that will happen when you start at your service is that staff will complete a risk assessment with you.

This is very important as it will make sure that staff are aware of any possible risks related to your support needs and helps us to keep you and others in the service safe.

Meeting your Support Worker

During your time in the service, you will have a Support Worker, who will be the person helping to manage your support and working with you to achieve your goals.

You will be working closely with your Support Worker so it’s important you feel comfortable with them. That’s why, wherever possible, we offer our customers the chance to choose your Support Worker. In many services, you can view staff profiles, where you can find out more about the different Support Workers working at that service, their interests and experience. This can help you to choose the right person for you.